The St. Anthony Hotel
  • 26-Oct-2017 to 30-Nov-2017 (CST)
  • Laundry
  • San Antonio, TX, USA
  • Full Time

The Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

QUALIFICATION STANDARDS 
Education & Experience: 

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

General Requirements:

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with BC Lynd Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with BC Lynd Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.

DUTIES & FUNCTIONS
Fundamental Requirements:

  • Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
  • Understand operation of washing machines and dryers.
  • Load and unload washes according to standards.
  • Wash and dry all dirty linens, towels, rags, etc.
  • Sort all hotel linen according to type, color, size, etc.
  • Pre-treat all reclaim stained linen before washing.
  • Clean dryer filter daily and maintain all equipment as trained.
  • Operate iron as per standard and ensure that it is shut off at the end of day.
  • Sweep and mop laundry floors, storing all linens off the floor.
  • Fold towels and linens.
  • Remove and sort dirty linens and towels from laundry carts.
  • Keep laundry carts clean and free of debris.
  • Maintain clean work area.
  • Sort clean laundry according to type and load carts.
  • Ensure overall guest satisfaction.
  • Clint lint traps from dryers 3 times per shift. (See cleaning cycle by dryers)
  • Assist in monthly linen Inventory.
The St. Anthony Hotel
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